Conditions of Rent
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The person must be over 21 years old, have a driver’s license for more than 2 years, have a credit card or previously approved registration;
Payment
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Payment/Billing: we accept credit cards and we bill registered enterprises;
Fuel
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Fuel: the vehicle is delivered with its tank full, and only the consumed amount is charged at the drop-off, according to the Yes chart;
Daily 24 hours
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24-hour-Daily rate: after the 25th hour, it will impact extra hour over the 1/5 ratio out of the daily rate value, inclusively charging the tolerance hour;
Discounting and promotions
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Yes’s daily rates and promotions are valid for 24 hours, with one tolerance hour. From the 25th hour on, it will impact charge of one more daily rate of protection;
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Discounts and promotions can’t be accumulated;
Reserves
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The reservations will be guaranteed just for a period up to one hour after the foreseen time for the pick-up;
Lack of the private car
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In the lack of a reserved car, the rentals can be attended by another car of the same or superior groups;
Tariffs
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Not included in the rates: tolls, fuel, change of tires, traffic offences, which are the renter’s responsilibilties, according to the article 257, 3rd paragraph from the “Código Nacional de Trânsito” (Brazilian Traffic National Code);
Tax of return
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If the rented car is devolved to another Yes agency, the value of the return rate is R$ 0,80 per run kilometer between agencies, adding up toll rate, if there is a toll;
Tax of services
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Service rate of 5% over the total value of the rent for cars taken and devolved from/to the agencies and service rate of 10% for cars taken or devolved from/to the airports;
Weekly, biweekly and monthly tariffs
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Weekly, biweekly and monthly rates are valid by the means of anticipated payment;
Delivery of the car
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Driver: consult the National Reservations Central – 0800 709 25 35 – or the closest Yes Agency;
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The car is delivered clean and must be delivered in the same way. If it’s delivered excessively dirty, out of standard, the cleaning service will be charged, according to the list bellow: